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If you need to contact a doctor  when the surgery is closed please Telephone 111. 

Alternatively you can go to the   North Colchester Healthcare Centre o n Turner Road Monday to Sunday from 7am to 10pm   Telephone:      01206 314015

If attending the walk in clinic after 8pm then telephone in advance to ensure there is availability to be seen. 

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10. 6 Step Plan using the NHS



Here is a six step plan to assist patients in making the best use of NHS services.

Step 1.  Self Care  

In many cases of minor injury or illness, patients can manage their condition themselves.  Keep a well stocked medicine cabinet at home.  Remember to keep medicines away from children

Step 2.  Pharmacists

Pharmacists are qualitified to offer expert help and advice on medicines as well as ailments such as sore throats, colds and flu, hayfever, mouth problems, minor grazes and headaches.  The morning after pill can be purchased at the pharmacy. 

Step 3. NHS 111        

NHS 111 provides a 24 hour health advice and information line.   

Telephone NHS 111

Step 4.  Your GP Surgery

 Ring the surgery for an appointment if you need to be seen by a doctor or nurse, need a repeat prescription or have an on-going medical condition.  Look at our Clinics and Services page for more information about the services available at the surgery.

Step 5.  Colchester Health Care Centre  

Colchester Health Care Centre in Turner Road is open 7am - 10pm every day - no appointment necessary. (Telephone 01206 314015)

If you need to see a doctor in an emergency the Out of Hours service contact number is 111 or telephone the surgery for the automated response.

Step 6. Accident  & Emergency (A&E)

A&E is specifically for serious Accidents and Emergencies.  In a critical or life threatening situation - go direct to your nearest A&E department.  If you think immediate treatment by paramedics is needed call 999 for an ambulance.

Attending A&E or calling an ambulance for minor ailments is a costly use of NHS resources and delays treatment for seriously ill patients. 


Useful Website:

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website